Shipping policy

We ship from two places: our Brisbane warehouse for stocked items, and our print studio for made-to-order pieces. Your order confirmation will tell you which.

Australia

• Standard — $9.99, free on orders over $120. Delivered in 5–8 business days after dispatch.
• Express — $13.99. Delivered in 2–3 business days after dispatch.

Before dispatch

• Stocked items from our Brisbane warehouse — typically dispatched within 7 business days, and up to 14 during peak periods. Express orders are dispatched the same business day, or the next business day if placed after 12pm.
• Made-to-order printed pieces — dispatched from our print studio within 1–2 business days.
• Embroidered pieces — please allow up to 14 business days for production. Express jumps the queue: your order is embroidered the same business day, or the next business day if placed after 12pm.

International

We ship to New Zealand, Singapore and the United States, from our print studio.

• New Zealand — from $9.99
• Singapore — from $7.99
• United States — from $12.99

All three are delivered in 6–10 business days after dispatch. International orders are dispatched within 1–2 business days, so most arrive within 7–12 business days of ordering.

• Costs above are in Australian dollars — you'll be charged the equivalent in your own currency at checkout. Shipping is calculated by the weight of your order.
• All duties and taxes are included in the price you pay. There is nothing to pay on delivery.
• Only our made-to-order printed range ships internationally. Items stocked in our Brisbane warehouse are available to Australian customers only.

Tracking

You'll get a tracking link by email as soon as your order is dispatched. It can take up to 24 hours to start updating, once the parcel has been scanned at the depot. If your order contains items from both our Brisbane warehouse and our print studio, it will arrive as two parcels, and they may not arrive on the same day.

If your order is delayed

If we can't dispatch your order within the timeframes above, we'll email you — and you can choose to wait for a new date or take a full refund.

Questions? Email hello@minizali.com and we'll respond within 1–2 business days.