Returns & Refunds
PLEASE FIND OUR RETURNS FORM HERE
REFUNDS AND RETURNS POLICY
PERSONALISED ITEMS CANNOT BE RETURNED.
Please double check spelling and sizing before purchasing.
In compliance with Australian Consumer Law, Mini Zali is not required to provide a refund or exchange if you make a wrong selection, if you need a different size or change your mind. We offer exchange, store credit ( refunds only on faulty items only or incorrect item sent by Mini Zali) within 14 days of the delivery date.
After this date we will not accept any returns
To be eligible for a return, your item must be unused, unwashed, and in the same packaging and condition that you received it. Items returned without packaging are not eligible for returns.
NON-RETURNABLE ITEMS:
- Gift cards
- Worn and/or washed clothing or accessory of any type, including shoes, socks, tights, beanies and headbands etc.
For faulty items we will send a replacement of the item at our expense if requested or offer a refund.
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and notify you of the approval or rejection of your refund.
*Please note that shipping costs are non refundable
Thankyou for supporting us
Olivia & Dylan
Mini Zali Australia